Legal Information | Canvas & Cava

Privacy policy

This Privacy Policy explains how Canvas & Cava (“we”, “us”, “our”) collects, uses, and protects your personal information when you use our website, enquire, or purchase tickets for our paint and sip events hosted across Brighouse and Holmbridge, West Yorkshire.

1) Who we are

Canvas & Cava is operated as a sole trader business providing paint and sip experiences in West Yorkshire. We host events in direct collaboration with our venue partners, Czerwik Fine Wines & Cheeses in Brighouse and The Pickled Pheasant in Holmbridge. We act as the “data controller” for personal data collected for bookings, customer service, and website use.

2) What data we collect

Contact details (name, email, phone number) when you enquire, join a waitlist, or book an event.
Order information (ticket type, event date, payment status, receipts).
Messages you send us via email, website forms, or social media.
Basic website usage data where analytics and cookies are enabled.

3) How we use your data

To process bookings and deliver Canvas & Cava experiences.
To provide customer service and respond to enquiries.
To communicate important event information.
To meet legal and accounting obligations.
To improve our website and customer experience.

4) Legal basis for processing

Contract — to fulfil ticket purchases and provide booked services.
Legitimate interests — customer service and business improvement.
Legal obligation — accounting and regulatory compliance.
Consent — where required for marketing communications.

5) Marketing

Where you opt in, we may send updates about upcoming paint and sip events. You can unsubscribe at any time.

6) Payments

Payments are processed securely through our website and payment providers. We do not store full card details.

7) Sharing your data

We only share information where necessary to operate the service, such as with website providers, payment processors, and communication platforms. We never sell personal data.

8) Data retention

Personal data is retained only as long as necessary for bookings, support, and legal requirements. Financial records may be retained for up to 6 years in accordance with UK regulations.

9) Your rights

You may request access, correction, or deletion of your personal data by contacting us.

10) Complaints

If you have concerns, you may contact us or the UK Information Commissioner’s Office (ICO).

Terms & conditions

These Terms apply to use of the Canvas & Cava website and attendance at our paint and sip events hosted across Brighouse and Holmbridge, West Yorkshire.

Tickets and entry

Each ticket grants entry for one attendee.
Tickets are limited and subject to availability.

Pricing and payment

All pricing is shown at checkout.
Bookings are confirmed upon successful payment.

Event experience

Canvas & Cava provides guided paint and sip experiences designed to be relaxed, social, and accessible for all skill levels.

Venue and conduct

Events are hosted at Czerwik Fine Wines & Cheeses in Brighouse and The Pickled Pheasant in Holmbridge. Guests must follow the rules of their booked venue and applicable UK laws.

Liability

Attendance is at your own risk. Canvas & Cava is not responsible for personal belongings.

Governing law

These Terms are governed by the laws of England and Wales.

Refunds & cancellations

Canvas & Cava events reserve limited spaces and require advance preparation.

Customer cancellations

7+ days notice: eligible for a £35 refund.
Less than 7 days notice: non-refundable.

Event cancellations

If Canvas & Cava cancels an event, customers will receive a full refund or a transfer option.

Contact details

Canvas & Cava

Operating venues:
Czerwik Fine Wines & Cheeses — Brighouse, West Yorkshire
The Pickled Pheasant — Holmbridge, West Yorkshire
United Kingdom

Email: enquiries@canvasandcava.co.uk
Phone: 07450 031141